Züger, Switzerland’s number one supplier of mozzarella and other cream cheese specialities, is using an end-to-end software solution from industry IT expert CSB-System to keep processes at the factory as lean as possible.  This has enabled the company to efficiently plan and optimise workflows and information throughout all operations and has led to a fifty percent time saving in order picking. Züger processes milk from 400 vendors for about 700 different products.

There are 2,500 packaging components, seven production departments and three high-bay storages. EPR software is able to control all processes in administration and resource management. All data from milk acceptance, production and inventory management to picking and shipping is entered directly in the ERP system for further processing. For its internal logistics, Züger uses a combination of high-bay storage and mobile picking. Items are stored in a first-in first out sequence to ensure goods can be delivered as fresh as possible.

The system links every pallet with the sell-by date and lot number, also controls the automatic stock removal of pallets as replenishment for picking. Customer orders are transmitted directly to the touch panels of the electric forklifts via a wireless connection. The screen shows in which area of the picking zone the pallet with the ordered product is located.

The picker scans the pallet label, removes the item and confirms the picked quantity at the scanner. When a pallet is empty, the system automatically requisitions a new pallet from the high-bay storage.